Electronic cigarettes "No.1 CIGS" - Terms & Conditions
"No.1 CIGS" SARL appreciates your interest in our products and visiting our online store. Please take into account the following. For registration on our Web-site you may need to enter some personal data. When ordering in any online store such data entry is required for delivery of your order. We guarantee that if you enter your personal data, they shall be stored in accordance with the laws of France. Accordingly, prior to entering such data, you should be familiar with privacy laws of France.
In case of any disputes arising due to varying interpretations of these Regulations, the French version shall prevail. Versions in other languages are available on this Web-site solely to facilitate understanding of legal terms and definitions by the Web-site users.
Welcome to the Web-site of E-Cigarette.eu! Our company is a European vendor of electronic cigarettes and related products! Our Web-site is primarily intended for those who want to buy products of guaranteed quality, without putting their health at risk. It is always important for us to know what you think about our company and the quality of our work. We always try to fulfill all wishes of our customers, but there are some rules that we have established for our work and which we shall not waive in all circumstances.
Thus, by using this Web-site, you agree to the rules set forth below and accept the fact that we are entitled to amend them at any time without prior notice. Visitors of www.e-cigarette.eu may not alter or breach these rules.
By registering on www.e-cigarette.eu, you agree that no one except for you shall receive information about your username and password to log in to your personal account using your name. You also acknowledge that it is done in your best interest and only you shall be personally responsible for all actions taken using your account.
We shall also make every possible effort on our part to block any access of third parties to your personal data which you entered when registering. You expressly agree to immediately inform www.e-cigarette.eu in the event that you become aware of any unauthorized use of your account. You also acknowledge that all information about yourself that you entered or shall enter in the course of registration on this Web-site is true, accurate and complete. In the event of any changes in your personal (contact) data, you must immediately amend your personal information.
BLOCKING ACCESS TO THE WEB-SITE
You hereby expressly agree that the administration of our Web-site may at any time and without prior notice block your access to www.e-cigarette.eu in the event that the administration decides that your actions are illegal in relation to the Web-site or legislation.
RIGHT TO PURCHASE
Only adults may purchase on www.e-cigarette.eu. In other words, by effecting a purchase on this Web-site, you guarantee that at the time of purchase you are over 18 years old.
COMPLIANCE WITH LAWS
You hereby guarantee that using this Web-site you agree not to violate the laws of a country in the territory of which you currently reside. In our discretion, we are entitled at any time without notification to inform supervisory authorities of all your actions that may seem suspicious to us.
PROCEDURE OF ORDER ACCEPTANCE
By placing your order on www.e-cigarette.eu, you expressly agree that you shall be required to pay the order by any means available on our Web-site. In this case, we reserve the unconditional right to accept or reject your order in our sole discretion. This also applies when you have received our written confirmation of an order. We implement such policy because we cannot in any way guarantee the receipt of your money from a bank in the event that any financial transactions on your account or your credit card are stopped by the issuing bank.
All taxes that accompany our activity are established by the laws of France.
TERM OF DELIVERY OF PRODUCTS
You are kindly requested to pay particular attention to the fact that even when it is indicated on www.e-cigarette.eu that the product you chose and paid for is in our stock, its guaranteed delivery at your address within 48 hours is beyond our responsibility. All claims with respect to increase the delivery time may only be made against carrier. In that case, when you order a product in our online store which is currently unavailable, period of its delivery is uncertain, but may not exceed 45 days.
RETURN OF DEFECTIVE PRODUCT
If the product paid for by you and delivered to you is defective, you can always return it within 30 days from the date of its delivery from our warehouse. If it has no any mechanical damage, its package is not damaged, completeness of the goods is not damaged, we shall take it back and refund your money in full, except for shipping costs within 30 days. If, at the time of receipt of the returned product we find out that it has any mechanical damage (even minor ones) or it has been used (even once) in combination with any accessories (cartridges, chargers (!), it has been filled with special liquid, etc.), we shall not accept any claims on your part and shall not return you any money. Upon inspection and drawing up the certificate a product may be sent back to you at your expense. Do not ever try to mislead us in matters related to the situation discussed above. Remember that electronic cigarettes, as well as consumables (cartridges and cartomizers) are electronic devices for which it is not difficult to determine the extent of use and the cause of damage. We never accept products if their damage clearly indicates that you have violated the operational manual of the electronic cigarette or batteries. The decision of the administration of the online store of E-Cigarette.eu in such disputes is final. The administration of the Web-site refuses to enter into correspondence on this matter.
SHIPMENT AND DELIVERY OF PRODUCTS
E-Cigarette.eu carries out shipment of the ordered goods from its warehouse within 24 hours upon receipt of an order (or earlier) through the online store of E-Cigarette.eu, if the goods are available at the warehouse in France (Paris). Except as otherwise provided, shipments are not carried out on weekends and holidays. In special cases, the administration of the Web-site confirms that shipment service works in the mode "Only office sale" (Christmas holidays, and so on, when the banking system does not work for a long time). In case of availability of detailed information on the Web-site of E-Cigarette.eu, you may purchase products directly from our office.
If a product is not available at our warehouse, and it has been ordered, the administration of E-Cigarette.eu ensures maximum acceleration of fulfillment of your order, but the exact delivery term may not be determined and depends on the delivery schedule of main consignments of products. When we receive information about the timing of arrival of products ordered by you, we shall immediately notify you via e-mail address specified by you in the course of registration.
RETURN (RULES AND PROCEDURES)
We always appreciate personal opinions of our customers and therefore we introduce a unique return policy.
If you have received from us completely unfaulty product (it only refers to the standard sets of electronic cigarettes not participating in campaigns of reduced prices), but you want to return it for any reasons (or exchange it for the other one), then at any time within 14 days upon shipment of the product from our warehouse (the date of invoice) you may return it without explanation. In this case, you shall be refunded all money, excluding transportation expenses. We may also send you any other product at your request. Note: In accordance with sanitary requirements this provision shall not apply to cartomizers, cartridges, filling liquids for electronic cigarettes and disposable electronic cigarettes.
Return procedure is as follows.
1. You are obliged to pack the product received from us just as it was packed at the time of receipt. Return package shall have all elements specified in the consignment note. In those cases where the consignment note states "set of electronic cigarettes", the content of the set is defined according to the complete statement set forth on the Web-site of E-Cigarette.eu. In the absence of any items or damage of any of them, E-Cigarette.eu reserves the right to refuse the return (or exchange) of a product and may return it to you at your expense upon notification by e-mail. In the absence of your application for return of incomplete products within 14 days upon notification about our decision by e-mail, the administration has the right to destroy the products.
are obliged to attach to the box all original documents received by you with
the product ordered. If for any reason they are absent, no claims shall be
considered. You shall be informed thereof by e-mail. Such product may be sent
back to you at your expense or may be disposed 14 days upon its receipt.
LIMITATION OF LIABILITY OF THE WEB-SITE ADMINISTRATION
The Administration of the Web-site of E-Cigarette.eu shall make every effort to ensure that all information provided on our Web-site is complete and accurate. However, you still may find some errors or omissions in materials presented on our Web-site, as its content often changes very quickly and the administration is not always able to thoroughly check and constantly monitor everything.
You hereby expressly agree that you shall make no claim against anyone in relation to the given circumstances. This limitation of liability is comprehensive and in any case applies to all damages of any kind.
MISPRINTS ON THE WEB-SITE
The Web-site administration acknowledges that an operator may misprint in the process of entering information about a product. The administration of the Web-site also acknowledges that misprints are possible both in price and description of any item. Accordingly, if you make an order using data mistakenly entered by an operator, then we reserve the absolute right to deny you the fulfillment of the order made by you and the supply of the product according to the price or description mistakenly entered by an operator. We shall specify price or description of the product valid at the time of your order and shall inform you by e-mail. If new data do not satisfy you, the order shall be canceled within 72 hours upon e-mail notification by the administration of the online store. If prior to your notification about the invalidity of the price or description of the product you have already made payment, then you shall be refunded the amount you paid in full.
EXTERNAL LINKS TO OTHER WEB-SITES
The Web-site of E-Cigarette.eu may contain external links to other Web-sites. However, the administration of the Web-site shall not bear any responsibility for the accuracy and completeness of any information presented on those Web-sites. Moreover, E-Cigarette.eu shall not be responsible for any risks or losses incurred by you as a result of visiting these Web-sites.
PROPRIETARY RIGHT AND COPYRIGHT
All materials (texts, images, videos) published on this Web-site represent the property and copyright of E-Cigarette.eu. Any reproduction or use of text and graphic materials is prohibited. At the same time, our Web-site may contain some text, graphic or video materials owned by third parties.
LAWS APPLICABLE TO PURCHASE AND USE OF ELECTRONIC CIGARETTE
Any claim made against the administration of E-Cigarette.eu shall be governed by the laws of France. We do not state that the products sold on our Web-site may be suitable for purchase and be legally used in any other country. If you make a purchase from outside France, you do so at your own risk and you shall bear all legal responsibility for compliance or violation of the laws of your country. If you fail to receive or use any products sold in our online store due to violation of any local laws, we shall neither refund you money no accept the products back.
If any of the foregoing provisions of these Regulations is to some extent completely or partially invalid, illegal or unenforceable, such provision shall still be fully enforced to the extent permitted by applicable law by all participants of activity related to the purchase of electronic cigarettes and accessories on the Web-site.
We are always glad to get proposals of our customers in order to make purchase of electronic cigarettes in France on the Web-site of E-Cigarette.eu even better. You may send us any proposals, but in this case you agree that, upon receipt of any information from you, this information shall immediately become the property of E-Cigarette.eu and may be used by the Web-site administration without your prior consent.